Trading Platform FAQ's
What is and how do you use the "Dealing Rates Window" and "Dealing Rates Table Window"?
Both these Windows are where you are able to view the live, streaming, executable prices for all the available currency pairs including their daily lows and highs. The difference is that in the Tables Window you can select your favorite pairs to view while in the Rates Window all pairs are shown.
This is where you buy/sell the currencies you wish; left-click on the Sell and select market order to sell a currency and left-click on the Buy and select market order in order to buy the currency. Select the amount you wish to trade . After clicking Ok, your trade is executed.
By right-clicking on the Sell or the Buy you're able to place orders by selecting entry stop or entry limit. (See How can I place an order)
Right-clicking on the window and selecting Preferences and then Settings allows you to choose the currencies you wish to view, place them in the order you wish and design the table in the way you wish.
Access the Window by selecting "Window" from the main menu and then selecting "Dealing Rates or “Dealing Rates Table”.
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What is and how do you use the "Individual Dealing Rate Window"?
The Individual Dealing Rate Window displays the individual currency pairs in a separate window. Examples of this can be found in the "One-Click" worksheet in the default platform we have designed for you.
To open such a window right-click on the currency cross you wish to open either from the "Dealing Rates Window" or the "Dealing Rates Table Window" and select "Individual Dealing Rate Window". You can trade in this window in the same regular way as described in the Dealing Rates Table Window and the Dealing Rates Window.
A special feature of this window is One-Click trading, you can activate or de-activate the One-click option by selecting "Settings" from the main menu and then choosing "View and Edit", tick or un-tick the One-Click option.
Selecting One-Click allows you to pre-select the trade amount on the "Individual Dealing Rate Window"; a single-click on either the Sell or the Buy will execute a trade.
It should be noted that the default setting of the single-click option is "ON".
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What is and how do you use the "Instruments Window"?
The "Instruments Window" has the same features as the "Dealing Rates Window", except that it has a few extra information columns.
Right-click on the column in the Window to select which columns you wish to view, select columns, then customize for selection.
Access the Window by selecting "Window" from the main menu and then selecting "Dealing Rates Window".
Note: you may only have one of such window operational at once.
(See what is and how do I use the Dealing Rates Window and Dealing Rates Trading Window)
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What is and how do you use the "Accounts Window"?
The "Accounts Window" displays information about your account. You can view your Balance, Equity, Used Margin, Available Margin, Margin Calls and Net P&L in your account on an on-line basis.
By right-clicking in the window you are also able to access account reports, applicable interest rates for rollovers, Margin Call levels and Closed Positions.
Right-click on the column in the Window to select which columns you wish to view, select columns, then customize for selection.
Access the Window by selecting "Window" from the main menu and then selecting "Accounts".
Note: you may only have one of such window operational at once.
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What is and how do you use the "Trades Window" or "Open Position Window?
The "Trades Window" also known as the "Open Position Window" displays the status or your actual open trades including your ticket number, the close rate (you can close your position here) any related orders attached to the trade and the related P&L for the trade.
Right-click on the column in the Window to select which columns you wish to view, select columns, then customize for selection.
Access the Window by selecting "Window" from the main menu and then selecting "Trades".
Note: you may only have one of such window operational at once.
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What is and how do you use the "Orders Window"?
The "Orders Window" displays the relevant information for your existing order positions. Information includes the rates on Stops, Limits, Trailing Stops and I/D's. You can also manage your orders from this window and either add, amend, delete or cancel the particular order. To do this left-click on the existing order type and adjust the rate. The trailing stop is selected via the stop entry cell.
Right-click on the column in the Window to select which columns you wish to view, select columns, then customize for selection.
Access the Window by selecting "Window" from the main menu and then selecting "Orders".
Note: you may only have one of such window operational at once.
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What is and how do you use the "Summary Window"?
The "Summary Window" displays your summarized open positions by Instrument.
Right-click on the column in the Window to select which columns you wish to view, select columns, then customize for selection.
Access the Window by selecting "Window" from the main menu and then selecting "Summary".
Note: you may only have one of such window operational at once.
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What is and how do you use the "News Window"?
The "News Window" provides users with a quick overview of the recent news as well as the time when they were received. Each headline can be further expanded to show the detailed article.
Access the Window by selecting "Window" from the main menu and then selecting "News".
Note: you may only have one of such window operational at once.
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What is and how do you use the "Closed Positions Window"?
The "Closed Positions Window" allows users to see at a glance, an up-to-date list of all the recently closed positions.
Access the Window by selecting "Window" from the main menu and then selecting "Closed Positions".
Note: you may only have one of such window operational at once.
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What is and how do you use the "Currency Risk Exposure Window"?
The "Currency Risk Exposure Window" allows users to see at a glance the net exposure per single currency. This is useful for traders who hold multiple positions in a variety of currency crosses. The amount displays the net positions of the individual currency, the total amount represents the USD currency. The higher figure between the long and the short in numerical value displays the total net position throughout all the currencies in USD terms.
Access the Window by selecting "Window" from the main menu and then selecting "Currency Risk Exposure".
Note: you may only have one of such window operational at once.
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What is and how do you use the "Charts Windows"?
In the "Chart Window" you can view a graphic representation of changes in instruments historic rates in variety of intervals (tick, 1 min, 5 min and so on).
Additional numerous statistical studies are available to help in analyzing trends.
To access charts functionality click in the menu “Charts”, you can create the chart you would like to analyze using the proposed currencies pairs and of course the time scales.
If you do not see the charting tools on the left hand side of the chart then click on the arrow on the left side of the chart and it will open up.
To prevent the Charting Tools from being automatically retracted, click at the pushpin at the upper-left corner of the toolbox.
For an in depth look at Charts refer to Introduction to the Forex Market. (See Charts – Types)
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How can I choose the instruments I want to view?
On the "Dealing Rates", "Dealing Rates Table" and "Instruments" Windows you are able to select the instruments you want to view.
Right-clicking on the window and selecting Preferences and then Settings allows you to choose the currencies you wish to view, and the order you wish them to appear in.
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How can I execute a trade?
On the "Dealing Rates", "Dealing Rates Table", "Instruments" Windows you are able to execute a trade.
Left-click on the Sell and select market order to sell a currency and left-click on the Buy and select market order in order to buy the currency; select the amount you wish to trade and the trader range (the default is zero). The trader range refers to the number of pips from the current market you are willing to accept due to the speed of the market changing – this also helps with slow connections. After clicking Ok, your trade is executed.
You can also trade on the "Individual Dealing Rates Window" which has the added feature of trading with a Single-Click. (See What is and how do you use the "Individual Dealing Rate Window"?)
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How can I execute a trade with one-click?
(See What is and how do you use the "Individual Dealing Rate Window"?)
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What is a trader range and how can I use it?
The trader range refers to the number of pips from the current market you are willing to accept due to the speed of the market changing – this also helps with slow connections.
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How can I place a limit order?
By right-clicking on the Sell or the Buy in the "Dealing Rates", "Dealing Rates Table" or "Instruments" Windows you're able to place a limit order.
Select "entry limit" then enter your trade amount and adjust the rate until it suits you and press Ok, you now have a limit order.
You can also place a limit order on an existing trade through the "Open Positions Window"; simply left-click on the appropriate cell relating to the existing trade, amend the rate in the pop-up window and your order will appear.
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How can I place a stop order?
By right-clicking on the Sell or the Buy in the "Dealing Rates", "Dealing Rates Table" or "Instruments" Windows you're able to place a stop order.
Select "entry stop" then enter your trade amount and adjust the rate until it suits you and press Ok, you now have a stop order.
You can also place a stop order on an existing trade through the "Open Positions Window"; simply left-click on the appropriate cell relating to the existing trade, amend the rate in the pop-up window and your order will appear.
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What is a trailing stop order?
A Trailing Stop is an active stop loss that keeps a set distance away from the current market price and updates according to the market. This is best used in a moving market that is going in the direction the trader wants and the trader wishes to guarantee the profits made.
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How can I place a trailing stop order?
You can place a trailing stop order on an existing trade through the "Open Positions Window", or on an I/D order through the "Orders Window". The trailing stop is entered by first entering a regular entry stop order simply (see How can I place a stop order), clicking on the trailing stop option and then selecting the number of pips the trailing stop should follow from either the market high or low.
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How can I place an O.C.O (One Cancels the Other) order?
You can place an O.C.O order on an existing trade through the "Open Positions Window", or on an I/D order through the "Orders Window". This is done by entering boh a stop and a limit order against the existing trade in the open position window or against an existing order in the order window. (See How can I place a limit order) and (How can I place a stop order) simply enter the rates in the stop and limit columns that relate to the trade in question.
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How can I place an I/D (If Done) order?
First enter a regular order (See How can I place a limit order), then add either a stop or a limit order through the "Orders Window".
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How can I close my trade?
You can close your trade by a single click on the rate that is colored in red in the "Open Positions Window", correlating to the trade you wish to close.
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How can I hedge my trade?
You can hedge your trade by entering a new trade in the opposite direction of your original trade.
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How can I view my open positions?
You can view your open positions in the "Open Positions Window". (See What is and how do you use the "Trades Window" or "Open Position Window?)
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How can I view my outstanding orders?
You can view your outstanding orders in the "Orders Window". (See What is and how do you use the "Orders Window"?)
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How can I view my account balance?
You can view your account balance in the "Accounts Window". (See What is and how do you use the "Accounts Window"?)
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How can I view my current margin?
You can view your current margin in the "Accounts Window". (See What is and how do you use the "Accounts Window"?)
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How can I view my usable margin?
You can view your usable margin in the "Accounts Window". (See What is and how do you use the "Accounts Window"?)
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How can I view my P&L?
You can view your P&L in the "Accounts Window". (See What is and how do you use the "Accounts Window"?)
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How can I change the information of a specific window?
Right-click on the column in the Window to select which columns you wish to view, select columns, then customize for selection.
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How can I change the colors and fonts on a specific window?
Right-click on the column in the Window, select preferences then fonts or colors.
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How can I detach a specific window from the AVA Trader platform?
Left-click on the icon on the top left hand side of the Window you wish to detach select Window Dock Mode and then Undock or Detach.
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How can I create, edit or delete a new worksheet?
Select Windows from the top menu and then select Create Workspace, name the new workspace and a tab will appear underneath the main menu for your workspace.
To delete an existing workspace right-click on the tab of the workspace and select close active workspace.
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How can I build my own worksheet?
Select Windows from the top menu and then select Create Workspace, name the new workspace and a tab will appear underneath the main menu for your workspace.
Now you have an empty workspace where you can add windows or charts in a way to suit you.
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How can I save my workspace?
Select Settings on the main menu and then Save on Server to save your workstation.
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How can I create a chart?
Select Charts on the main menu and then New Chart. Now select the currency pair and the period of the chart. For an in depth look at Charts refer to Introduction to the Forex Market. (See Charts – Types)
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What is the difference between a line, bar and candle chart?
For an in depth look at Charts refer to Introduction to the Forex Market. (See Charts – Types)
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What is the chart period?
For an in depth look at Charts refer to Introduction to the Forex Market. (See Charts – Periods)
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How can I add freehand support, resistance and Fibonacci lines to my graph?
There are tools on the left hand side of the chart, click on the line you wish to add and then drag it on to the chart itself. For more specific help please contact our Customer Support.
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How can I add technical indicators to my graph?
Right-click on the chart, select setup-indicators, scroll through the list, select the indicator you want and move it across to the selected indicators and press Ok.
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